Reviews

Please note: The all-new Tranquiliti mattress replaced the Sapphire and Indigo mattresses to make one amazing mattress. It is still manufactured with love by Intellibed.

  1. Cindy Schriver

    The sales guys were so helpful and knowledgeable. I have never slept in a more comfortable bed. The salesman, Jesse, was so enthusiastic and made us feel so comfortable with our purchase. The beds are truly the most comfortable and the pillows are also so good. The delivery guys were also helpful. Great experience! Would recommend this bed to anyone. Everyone who tries it wants one,

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  2. Vickie

    These beds are truly fantastic! Our first ones burned up in the Camp fire. We did buy again. My complaint after the first purchase and this one is that they do NOT put on handles to turn the beds or move them!!!! The beds are gel like and extremely difficult to move or handle. Making life difficult.

    TranquilitiTranquiliti

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  3. Denise S

    Think VERY carefully before buying any product from Organix Bed. They advertise an excellent warranty but when it comes time to claim any manufacturer’s defect, you get nothing but a run-around. In fact, we were told they never replace beds not on warranty. We fought for 18 months to prove that we did have a defect under their manufacturer warranty and despite proving it, they refused to replace the bed. It broke down after less than 3 years. We began waking up with pain in our hips and numbness in our arms and hands. We had issues with lumps that would travel around the bed, where you’d have to lie on them to break them down, only to have them form in other spots. As well, the bed moved on its own, either after a partner would leave or when one turned over, always about 5 minutes after movement of any person ceased. We figured out that the layer that is glued to the bottom of the foam that protects the foam from the springs came loose in many spots, so it would get caught on the springs and then release suddenly, feeling like a small animal jumped on your bed when none had (we were told this was normal…. REALLY?!?!?!?). They are also inconsistent in their reasoning behind why they were refusing to cover any warranty. First we dealt with the US office and were forwarded to the Canadian office. The US office told us that our solid 1/2-inch plywood frame wasn’t good enough and that slats 2 inches apart were more solid and what the only way any claims would be warrantable; The Canadian office told us our frame was just fine. The US office told us the mattress had to be transported flat and because it wasn’t, it voided the warranty; the Canadian office said this wasn’t a factor and how it was transported was fine. The US office told us our warranty was voided because it came across the Canadian border; the Canadian office told us they never replace beds under warranty. We even went to Colin H****, former COO and now CEO, who simply sloughed our case off on to the Canadian office, except all that office was interested in was selling us a$1000 pillow topper, despite the fact that we had already purchased these ourselves (except that the brands we bought were no good). Everything we found wrong with the bed when we took it apart with their representative there was normal. Any reviews or blogs you see that say there’s no partner movement is an outright lie… it felt like we were on a waterbed whenever one partner turned over. Even small movements such as sitting on the edge of the bed and taking off slippers made one feel like you would be flipped out of bed. When this was mentioned to the Canadian representative, she said this was normal because of the gel, yet others we have talked to in the Organix Bed industry have said that isn’t the case at all. Bottomline is that the price you pay for this bed is NOT WORTH the quality you get for it. We paid $5500 for a bed that lasted less than 3 years and we hung on for another 18 months beyond that to try to get some resolution. The last 3 months of that 18 months, one partner could no longer sleep on the bed AT ALL, even for an hour at a time, and the other barely slept more than a few broken hours without having to get up for an hour then go back to bed again for a few more hours of sleep. Organix Bed has no interest whatsoever in guaranteeing their products and their inconsistency as to the reasons why nothing is covered are mind-boggling. Instead of buying any Organix Bed product, take that cash and use it to wipe your bum then flush it down the toilet, because at least that money you’re throwing away will have a SOME use. We’d give them a zero if we could.

    TranquilitiTranquiliti

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  4. Larry Bayless

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  5. Tammy Kuperus

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  6. RMW

    I purchased this bed a few weeks ago and I am totally pleased. I would have never even looked at it had it not been for my sales person. Worth every penny and I knew it was the right bed instantly.

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  7. TomandLucy

    Hi!

    We purchased the Organix Bed back in March and it is the most amazing mattress ever! EXCEPT that it does not have side handles. That’s a huge problem for us. We invested a lot of money on this mattress and we have extreme difficulty rotating it monthly, per your recommendation. My husband is 62 and I’m 54. He’s disabled and I’m just plain worn out. Suggestions? We don’t have anyone near by to help us out so we’re stuck.

    TranquilitiTranquiliti

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  8. Cindy

    I am 62 with a bad back and multiple neck surgeries. I have bought bed after bed and couldn’t sleep. I am sleeping like a baby now.. Before I couldn’t wait to get up just to get my body adjusted from the long nights of tossing and turning. Now I don’t want to get up because I am so comfortable. Well worth the money. I just love it. Thank you so much for this great bed. I have been sleeping on it now for 4 months..

    TranquilitiTranquiliti

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  9. Silby

    I’ve had mine for the past 9 years and it’s still as supportive and comfortable as day 1. There is zero pain, and I tend to take it travelling as there is nothing like it. I never wake up in the night to shift because of the pillow. It’s a dream and simply amazing. I wouldn’t trade it for anything. After using it for a year, my wife then bought one after trying it a few times and she feels the same.

    TranquilitiTranquiliti

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  10. Cinnamon

    This mattress was advertised to me as pressure relieving and cooling, for me, it hasn’t been cooling. The pillow top really locks in heat at night, and I wake up sweating- every single night.
    I’m also a side sleeper, and this mattress is so firm, I have pain and pressure building up in my shoulders and hips.

    I gave this 2 stars because the BEST part of this mattress is that it comes with a warranty (as long as it has a mattress protector and it damage free) and I’m hoping I qualify for a return.

    TranquilitiTranquiliti

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