HAPPY NEW YEAR! 40% off any and all accessories! Use code: YEAR2022 or call us at (866) 647-5513
40% OFF ACCESSORIES! USE CODE: YEAR2022
HAPPY NEW YEAR! 40% off any and all accessories! Use code: YEAR2022 or call us at (866) 647-5513
40% OFF ACCESSORIES! USE CODE: YEAR2022
The jury is still out on the mattress protector. It’s ‘slippery’ ( sheets slide around. We have 100% cotton sheets) & it’s a bit noisy.
So silky and comfortable however too long. Would prefer colored sheets.
Delivery was over 5 weeks later than promised with no communication. Actual delivery was done well and old mattresses moved.
Okay, but dispatcher didn’t realize already paid for removal when new one delivered
Hi Linda, we work with a lot of 3rd party shipping companies that ensure us that they will take care of our customers. We pay them a lot and expect them to follow through. Unfortunately, not every company in every area throughout the US follows through with what they promise us. I’m sorry the dispatcher from the company we hired claimed to not know about the removal service. I do show that we told them about it though. Please let us know if we can help you with anything. We appreciate your business and we hope you are enjoying your mattress.
Items shipped & assembled okay
Like products, but delivery service so-so.
Brand new, yet already sagging at body sites
We reached out to Linda about this sagging and we verified with images she sent to us that it was her old bed frame that was sagging, not the mattress. We replaced the mattress anyway to ensure the customer was happy.
They brought the wrong product first, then didn’t follow up with the promise to bring the mattress the next day, a Friday. So had to wait till Monday. Each time preparing my bed for mattress exchange. That was irritating. Both delivery teams were very helpful and courteous, and the company was very apologetic about their mistakes.
Hi Ursula, We do our best to hire the best companies to ship and deliver our mattresses, but sometimes mistakes can happen. I’m glad the shipping company we hired made it right for you.
My credit card was charged right away but it was over two months until I received the bed.
Too big and firm for him
The price is a bit extreme for what it is.
These are quality sheets but they slide all over under the comforter, they wrinkle super easy and they have this weird greasy looking splotching on the pillow cases. Wish the flannel ones I wanted would have been in stock. But I appreciate the free sheets!
I am using the mattress protector but I don’t like how my sheets slip on it.
This mattress is very comfortable. If I were sleeping by myself, I would probably give it five stars. The problem is that every time my husband has the slightest movement, there is a seismic shockwave of movement that goes through the mattress. If he has a restless night, I don’t sleep. I just rewatched the video about this mattress to make sure that I had understood correctly, and Jason says that it is low movement. It is not. He also says it sleeps cool. I am very cold natured, and I’m throwing the covers off every night, because the mattress gets so hot. There are two positives: I no longer wake up with my back and hips hurting, and there was no off-gassing at all. I was able to sleep on it immediately with no negative reaction. Overall, I would recommend this mattress.
Didn’t come in full size, was told queen would fit,but they don’t. They stick out over the edge of the bed.
Hi Christine, I’m very sorry, we don’t have full-sized pillows. A queen size is basically the same as a standard-size pillow. Please reach out to us. We would love to see how we can help. 866-647-5513.
We had serious delays with delivery. We ordered a package that included white glove service and didn’t get it.
Not wide enough to fit snuggly under the mattress
It is an excellently made maattress unfortunately I found it to be too soft for me.
Haven’t used the pillow yet because of the “slight odor”. It has been a couple of months and the odor fills my room. I don’t like the odor. The paper said that it should be gone in a few hours. It didn’t go away.
Too high for me! And no budge in it.
After better than a month waiting I had to go in for surgery. No way were they going to accommodate me by postponing until I could be there. Had to make special arrangements and not be there to orchestrate what I wanted.
Its okay, I was hoping it would go on a bit tighter and have straps so it would not come off with the sheets.
Believe it operates appropriately however, the mattress does not respond by bending at the knee. Not sure if the problem is the base, mattress or whether we missed a step when assembling them.
Hi Charline, it sounds like this review is better suited for the mattress instead of the adjustable base. We would love to see what we can do to help. Please give us a call at (866) 647-5513. We are open 7 days a week. -Organix Bed Customer Service Team
Shipping was late due to holidays, I think its easier just to say they will drop off the mattress with Covid unless you want it placed on the bed.
Too firm for my tastes–I miss the adjustable pressure of my air bed.
Still undecided. While I haven’t noticed any new aches or pains after one month of usage, the mattress has not relieved my pressure points. This was one of the advertised features that greatly influenced my decision to try the mattress. I still toss and turn at night from sciatica.
Haven’t used them yet
The actual delivery was very stressful. It did not seem like the 2 men that came were able to handle the mattress. Pictures were accidentally knocked off the wall and I had to warn against hitting our chandelier as they could not see that it was about to happen.
NA
We chose to donate the mattress pad and sheets. The sheets were really slippery and wrinkled easily. I also wanted all organic bedding. They are very nice quality though.