Verified review - view original | Washington, United States
Haven’t used it yet because of the “slight odor”. It has been a couple of months and the odor fills my room. I don’t like the odor. The paper said that it should be gone in a few hours. It didn’t go away.
After better than a month waiting I had to go in for surgery. No way were they going to accommodate me by postponing until I could be there. Had to make special arrangements and not be there to orchestrate what I wanted.
Verified review - view original | California, United States
Believe it operates appropriately however, the mattress does not respond by bending at the knee. Not sure if the problem is the base, mattress or whether we missed a step when assembling them.
Hi Charline, it sounds like this review is better suited for the mattress instead of the adjustable base. We would love to see what we can do to help. Please give us a call at (866) 647-5513. We are open 7 days a week. -Organix Bed Customer Service Team
Still undecided. While I haven’t noticed any new aches or pains after one month of usage, the mattress has not relieved my pressure points. This was one of the advertised features that greatly influenced my decision to try the mattress. I still toss and turn at night from sciatica.
The actual delivery was very stressful. It did not seem like the 2 men that came were able to handle the mattress. Pictures were accidentally knocked off the wall and I had to warn against hitting our chandelier as they could not see that it was about to happen.
We chose to donate the mattress pad and sheets. The sheets were really slippery and wrinkled easily. I also wanted all organic bedding. They are very nice quality though.
I appreciate the lack of chemical off-gassing, but the bed is very firm and pressure points on my hips keep me turning from side to side. Low back hurts by morning.
It makes a good backrest for daily reading in bed, but is too full for me to sleep without pain. It’s perfect as a support right now, and I’m happy to have it.
This mattress was advertised to me as pressure relieving and cooling, for me, it hasn’t been cooling. The pillow top really locks in heat at night, and I wake up sweating- every single night.
I’m also a side sleeper, and this mattress is so firm, I have pain and pressure building up in my shoulders and hips.
I gave this 2 stars because the BEST part of this mattress is that it comes with a warranty (as long as it has a mattress protector and it damage free) and I’m hoping I qualify for a return.
I bought the queen bed just over 90 days ago. I wake up in the morning and my lower back is in pain. During the night the middle of the bed becomes concave and you feel like your sleeping in a hole. I’m also a side sleeper and as I’ve read in other reviews my arm becomes dead from sleeping on it and painful, I’ve never experienced that before.
I got this pillow as part of a mattress purchase. It is comfortable enough, but it is absurdly small. I measure it as 12″x22″, which is about 2/3 the size of a “standard” pillow. The result is that any pillowcase you use will have lots of loose excess fabric flopping around, which I find annoying.
One star off for the absurd size, and a second off for the ridiculously high price.
This is our second mattress and we are getting really bad back pain with our new mattress. We have had it for 2 months and rotate regularly. My husband weighs 160 and I weigh 110 for reference. I don’t know why this mattress makes our backs hurt so much as the last one didn’t.
I am happy with the customer service from Organix Bed. They were very helpful and accommodating.
I was impressed with the comfort factor balance – immediately the notion of soft when it needed to be soft and firm when it needed to be firm was exactly what I had been seeking, with out actually saying it in those terms!! So hurray, now I only needed to test it out long enough to see if it were true in the long term.
The bed did not work for me, worse pain in hips and shoulders. I followed all instructions for return, never heard from the company until I filed a dispute with my credit card company. They lied to the company and I had to resubmit the dispute with detailed documentation. Its been 3 weeks since a return was finally initited by Organix Bed and I still have not been scheduled for pick up. Dispute still pending. Do not buy Organix Bed if you have any hesitation! — Organix Bed reply: We have received the bed back and this order has been refunded.
Judy Bailey (Verified customer) –
Haven’t used it yet because of the “slight odor”. It has been a couple of months and the odor fills my room. I don’t like the odor. The paper said that it should be gone in a few hours. It didn’t go away.
Judy Bailey (Verified customer) –
Too high for me! And no budge in it.
Anonymous (Verified customer) –
After better than a month waiting I had to go in for surgery. No way were they going to accommodate me by postponing until I could be there. Had to make special arrangements and not be there to orchestrate what I wanted.
Margaret Newlen (Verified customer) –
Its okay, I was hoping it would go on a bit tighter and have straps so it would not come off with the sheets.
Charline Rambaud (Verified customer) –
Believe it operates appropriately however, the mattress does not respond by bending at the knee. Not sure if the problem is the base, mattress or whether we missed a step when assembling them.
Joey Woodward (store manager) –
Hi Charline, it sounds like this review is better suited for the mattress instead of the adjustable base. We would love to see what we can do to help. Please give us a call at (866) 647-5513. We are open 7 days a week. -Organix Bed Customer Service Team
Alan G. (Verified customer) –
Shipping was late due to holidays, I think its easier just to say they will drop off the mattress with Covid unless you want it placed on the bed.
Jan R. –
Too firm for my tastes–I miss the adjustable pressure of my air bed.
Anonymous –
Still undecided. While I haven’t noticed any new aches or pains after one month of usage, the mattress has not relieved my pressure points. This was one of the advertised features that greatly influenced my decision to try the mattress. I still toss and turn at night from sciatica.
Beth Duncan (Verified customer) –
Haven’t used them yet
Tammy P. (Verified customer) –
The actual delivery was very stressful. It did not seem like the 2 men that came were able to handle the mattress. Pictures were accidentally knocked off the wall and I had to warn against hitting our chandelier as they could not see that it was about to happen.
Anonymous (Verified customer) –
NA
Michaela Gordon (Verified customer) –
We chose to donate the mattress pad and sheets. The sheets were really slippery and wrinkled easily. I also wanted all organic bedding. They are very nice quality though.
Michaela Gordon (Verified customer) –
Super wrinkly and slippery
Michaela Gordon (Verified customer) –
We chose another product because this had a little chemical smell.
Jennifer Ruth (Verified customer) –
It is not worth this much, but it fit well.
Kathy –
Pressure points on hips and shoulders cause frequent turning during the night. Also, low back hurts in the morning.
Kathy –
I appreciate the lack of chemical off-gassing, but the bed is very firm and pressure points on my hips keep me turning from side to side. Low back hurts by morning.
Kathy (Verified customer) –
Just sheets.
Anonymous (Verified customer) –
It makes a good backrest for daily reading in bed, but is too full for me to sleep without pain. It’s perfect as a support right now, and I’m happy to have it.
Carolann Duffy –
Experience was fine just disappointed pillow was manufactured in china
Carolann Duffy (Verified customer) –
So sad to find out that this pillow was manufactured in China boo
Cinnamon –
This mattress was advertised to me as pressure relieving and cooling, for me, it hasn’t been cooling. The pillow top really locks in heat at night, and I wake up sweating- every single night.
I’m also a side sleeper, and this mattress is so firm, I have pain and pressure building up in my shoulders and hips.
I gave this 2 stars because the BEST part of this mattress is that it comes with a warranty (as long as it has a mattress protector and it damage free) and I’m hoping I qualify for a return.
Debra –
I bought the queen bed just over 90 days ago. I wake up in the morning and my lower back is in pain. During the night the middle of the bed becomes concave and you feel like your sleeping in a hole. I’m also a side sleeper and as I’ve read in other reviews my arm becomes dead from sleeping on it and painful, I’ve never experienced that before.
Rick –
I got this pillow as part of a mattress purchase. It is comfortable enough, but it is absurdly small. I measure it as 12″x22″, which is about 2/3 the size of a “standard” pillow. The result is that any pillowcase you use will have lots of loose excess fabric flopping around, which I find annoying.
One star off for the absurd size, and a second off for the ridiculously high price.
Alisha –
This is our second mattress and we are getting really bad back pain with our new mattress. We have had it for 2 months and rotate regularly. My husband weighs 160 and I weigh 110 for reference. I don’t know why this mattress makes our backs hurt so much as the last one didn’t.
I am happy with the customer service from Organix Bed. They were very helpful and accommodating.
Raul Gonzalez –
I still have issues with my hip during sleep which may not be the topper”
J A –
I was impressed with the comfort factor balance – immediately the notion of soft when it needed to be soft and firm when it needed to be firm was exactly what I had been seeking, with out actually saying it in those terms!! So hurray, now I only needed to test it out long enough to see if it were true in the long term.
John H. –
The bed did not work for me, worse pain in hips and shoulders. I followed all instructions for return, never heard from the company until I filed a dispute with my credit card company. They lied to the company and I had to resubmit the dispute with detailed documentation. Its been 3 weeks since a return was finally initited by Organix Bed and I still have not been scheduled for pick up. Dispute still pending. Do not buy Organix Bed if you have any hesitation! — Organix Bed reply: We have received the bed back and this order has been refunded.
ET C. –
One side of the bed seems to be a little softer than the other.
Sally D. –
Gives the support and comfort I needed. Waking up without stabbing pain makes the day so much nicer 🙂