Please note: The Tranquiliti™ mattress replaced the Sapphire and Indigo mattresses to make one amazing mattress. It is still manufactured with love by Intellibed.
Verified review - view original | Georgia, United States
I appreciate the lack of chemical off-gassing, but the bed is very firm and pressure points on my hips keep me turning from side to side. Low back hurts by morning.
Hi Kathy, I’m sorry you are experiencing hip pain making you toss and turn. The beds have a break in period and most human bodies will have an acclimation period with anything they isn’t used to. We recommend speeding up the break in period by walking on the mattress with your socks on for about ten minutes. The acclimation period could take your body up to 30 days to adjust. Once that happens, it will be the greatest sleep of your life. If it isn’t, please return it no earlier than 30 days and no later than 90 days. We ultimately want you happy and sleeping well. Please reach out to us if you need anything. (866) 647-5513
Rated 3 out of 5
Kathy –
Verified review - view original | Georgia, United States
Pressure points on hips and shoulders cause frequent turning during the night. Also, low back hurts in the morning.
2 out of 2 people found this helpful. Was this review helpful to you?
It makes a good backrest for daily reading in bed, but is too full for me to sleep without pain. It’s perfect as a support right now, and I’m happy to have it.
Hi Carolann. Thank you for your review. I’m glad your experience was fine, as you stated in your other review. Please reach out to us about your pillow if you would like to at info@organixbed.com or (866) 647-5513.
Rated 3 out of 5
Carolann Duffy –
Verified review - view original | New Jersey, United States
Experience was fine just disappointed pillow was manufactured in china
5 out of 5 people found this helpful. Was this review helpful to you?
Hi Carolann. Thank you for your review. I’m glad your experience was fine. Please reach out to us about your pillow if you would like to. Thanks again!
I bought the queen bed just over 90 days ago. I wake up in the morning and my lower back is in pain. During the night the middle of the bed becomes concave and you feel like your sleeping in a hole. I’m also a side sleeper and as I’ve read in other reviews my arm becomes dead from sleeping on it and painful, I’ve never experienced that before.
2 out of 2 people found this helpful. Was this review helpful to you?
I got this pillow as part of a mattress purchase. It is comfortable enough, but it is absurdly small. I measure it as 12″x22″, which is about 2/3 the size of a “standard” pillow. The result is that any pillowcase you use will have lots of loose excess fabric flopping around, which I find annoying.
One star off for the absurd size, and a second off for the ridiculously high price.
This is our second mattress and we are getting really bad back pain with our new mattress. We have had it for 2 months and rotate regularly. My husband weighs 160 and I weigh 110 for reference. I don’t know why this mattress makes our backs hurt so much as the last one didn’t.
I am happy with the customer service from Organix Bed. They were very helpful and accommodating.
1 out of 1 people found this helpful. Was this review helpful to you?
I was impressed with the comfort factor balance – immediately the notion of soft when it needed to be soft and firm when it needed to be firm was exactly what I had been seeking, with out actually saying it in those terms!! So hurray, now I only needed to test it out long enough to see if it were true in the long term.
0 out of 1 people found this helpful. Was this review helpful to you?
The bed did not work for me, worse pain in hips and shoulders. I followed all instructions for return, never heard from the company until I filed a dispute with my credit card company. They lied to the company and I had to resubmit the dispute with detailed documentation. Its been 3 weeks since a return was finally initited by Organix Bed and I still have not been scheduled for pick up. Dispute still pending. Do not buy Organix Bed if you have any hesitation! — Organix Bed reply: We have received the bed back and this order has been refunded.
1 out of 1 people found this helpful. Was this review helpful to you?
It is a nice bed and very comfy but I do not think 60 days is enough time for your body to adjust and get use to it before deciding if a softer bed would work better. Some nights I do great and other nights I wake up hurting bad from the bed. As of now it is 50/50. Sometimes I wonder if the softer bed would have been a better choice for me. As of now there are no options without consequences.
1 out of 1 people found this helpful. Was this review helpful to you?
After sleeping on this bed for a month, I’m not sure that my back pain is much better. (There are no other factors in my life for back pain; it is all related to time spent sleeping.) Then we were on vacation for a month and slept in various beds, and I had no back pain! Now back to sleeping on this mattress for a week, and my back is getting unbearable after a night’s sleep. I’m not sure yet how I feel about this bed.
1 out of 1 people found this helpful. Was this review helpful to you?
Jennifer Ruth (Verified customer) –
It is not worth this much, but it fit well.
Kathy (Verified customer) –
Just sheets.
Kathy (Verified customer) –
I appreciate the lack of chemical off-gassing, but the bed is very firm and pressure points on my hips keep me turning from side to side. Low back hurts by morning.
Joey Woodward (store manager) –
Hi Kathy, I’m sorry you are experiencing hip pain making you toss and turn. The beds have a break in period and most human bodies will have an acclimation period with anything they isn’t used to. We recommend speeding up the break in period by walking on the mattress with your socks on for about ten minutes. The acclimation period could take your body up to 30 days to adjust. Once that happens, it will be the greatest sleep of your life. If it isn’t, please return it no earlier than 30 days and no later than 90 days. We ultimately want you happy and sleeping well. Please reach out to us if you need anything. (866) 647-5513
Kathy –
Pressure points on hips and shoulders cause frequent turning during the night. Also, low back hurts in the morning.
Anonymous (Verified customer) –
It makes a good backrest for daily reading in bed, but is too full for me to sleep without pain. It’s perfect as a support right now, and I’m happy to have it.
Carolann Duffy (Verified customer) –
So sad to find out that this pillow was manufactured in China boo
Joey Woodward (store manager) –
Hi Carolann. Thank you for your review. I’m glad your experience was fine, as you stated in your other review. Please reach out to us about your pillow if you would like to at info@organixbed.com or (866) 647-5513.
Carolann Duffy –
Experience was fine just disappointed pillow was manufactured in china
Joey Woodward (store manager) –
Hi Carolann. Thank you for your review. I’m glad your experience was fine. Please reach out to us about your pillow if you would like to. Thanks again!
Debra –
I bought the queen bed just over 90 days ago. I wake up in the morning and my lower back is in pain. During the night the middle of the bed becomes concave and you feel like your sleeping in a hole. I’m also a side sleeper and as I’ve read in other reviews my arm becomes dead from sleeping on it and painful, I’ve never experienced that before.
Rick –
I got this pillow as part of a mattress purchase. It is comfortable enough, but it is absurdly small. I measure it as 12″x22″, which is about 2/3 the size of a “standard” pillow. The result is that any pillowcase you use will have lots of loose excess fabric flopping around, which I find annoying.
One star off for the absurd size, and a second off for the ridiculously high price.
Alisha –
This is our second mattress and we are getting really bad back pain with our new mattress. We have had it for 2 months and rotate regularly. My husband weighs 160 and I weigh 110 for reference. I don’t know why this mattress makes our backs hurt so much as the last one didn’t.
I am happy with the customer service from Organix Bed. They were very helpful and accommodating.
J A –
I was impressed with the comfort factor balance – immediately the notion of soft when it needed to be soft and firm when it needed to be firm was exactly what I had been seeking, with out actually saying it in those terms!! So hurray, now I only needed to test it out long enough to see if it were true in the long term.
John H. –
The bed did not work for me, worse pain in hips and shoulders. I followed all instructions for return, never heard from the company until I filed a dispute with my credit card company. They lied to the company and I had to resubmit the dispute with detailed documentation. Its been 3 weeks since a return was finally initited by Organix Bed and I still have not been scheduled for pick up. Dispute still pending. Do not buy Organix Bed if you have any hesitation! — Organix Bed reply: We have received the bed back and this order has been refunded.
Sally D. –
Gives the support and comfort I needed. Waking up without stabbing pain makes the day so much nicer 🙂
Steve D. –
Ever sense I purchase my mattress I sleep all night without any back pain. sometimes I take a nap just to alleviate my back pain.
Melvin B. –
We love our bed. I can’t wait to get in bed every night!
Johnny G. –
We have had our bed for about three months now. It is the most comfortable bed we have ever owned. We sleep a lot better now.
TomTitcomb –
I realized I had to do something. My pain level is an 8.5 on average 24/7. A lot of time it’s a 9.5 but if I’m lucky it will be a 7 on rare good days.
Joanna –
It is a nice bed and very comfy but I do not think 60 days is enough time for your body to adjust and get use to it before deciding if a softer bed would work better. Some nights I do great and other nights I wake up hurting bad from the bed. As of now it is 50/50. Sometimes I wonder if the softer bed would have been a better choice for me. As of now there are no options without consequences.
Mike Jorgensen –
My wife and I had some issues with our mattress and the customer service staff were prompt and helpful in getting things resolved.
Wendy –
After sleeping on this bed for a month, I’m not sure that my back pain is much better. (There are no other factors in my life for back pain; it is all related to time spent sleeping.) Then we were on vacation for a month and slept in various beds, and I had no back pain! Now back to sleeping on this mattress for a week, and my back is getting unbearable after a night’s sleep. I’m not sure yet how I feel about this bed.