Reviews

Please note: The Tranquiliti™ mattress replaced the Sapphire and Indigo mattresses to make one amazing mattress. It is still manufactured with love by Intellibed.

4.5
Based on 463 reviews
Showing 26 of 463 reviews (3 star). See all 463 reviews
  1. Jennifer Ruth (Verified customer)

    Verified reviewVerified review - view originalExternal link | usIllinois, United States

    It is not worth this much, but it fit well.

    Sleep Tite Pr1me® Smooth Mattress ProtectorSleep Tite Pr1me® Smooth Mattress Protector

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  2. Kathy (Verified customer)

    Verified reviewVerified review - view originalExternal link | usGeorgia, United States

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  3. Kathy (Verified customer)

    Verified reviewVerified review - view originalExternal link | usGeorgia, United States

    I appreciate the lack of chemical off-gassing, but the bed is very firm and pressure points on my hips keep me turning from side to side. Low back hurts by morning.

    TranquilitiTranquiliti

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    • Joey Woodward (store manager)

      Hi Kathy, I’m sorry you are experiencing hip pain making you toss and turn. The beds have a break in period and most human bodies will have an acclimation period with anything they isn’t used to. We recommend speeding up the break in period by walking on the mattress with your socks on for about ten minutes. The acclimation period could take your body up to 30 days to adjust. Once that happens, it will be the greatest sleep of your life. If it isn’t, please return it no earlier than 30 days and no later than 90 days. We ultimately want you happy and sleeping well. Please reach out to us if you need anything. (866) 647-5513

  4. Kathy

    Verified reviewVerified review - view originalExternal link | usGeorgia, United States

    Pressure points on hips and shoulders cause frequent turning during the night. Also, low back hurts in the morning.

    2 out of 2 people found this helpful. Was this review helpful to you?
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  5. Anonymous (Verified customer)

    Verified reviewVerified review - view originalExternal link | usUnited States

    It makes a good backrest for daily reading in bed, but is too full for me to sleep without pain. It’s perfect as a support right now, and I’m happy to have it.

    Gelled Microfiber® PillowGelled Microfiber® Pillow

    1 out of 1 people found this helpful. Was this review helpful to you?
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  6. Carolann Duffy (Verified customer)

    Verified reviewVerified review - view originalExternal link | usNew Jersey, United States

    So sad to find out that this pillow was manufactured in China boo

    Gelled Microfiber® PillowGelled Microfiber® Pillow

    5 out of 5 people found this helpful. Was this review helpful to you?
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    • Joey Woodward (store manager)

      Hi Carolann. Thank you for your review. I’m glad your experience was fine, as you stated in your other review. Please reach out to us about your pillow if you would like to at info@organixbed.com or (866) 647-5513.

  7. Carolann Duffy

    Verified reviewVerified review - view originalExternal link | usNew Jersey, United States

    Experience was fine just disappointed pillow was manufactured in china

    5 out of 5 people found this helpful. Was this review helpful to you?
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    • Joey Woodward (store manager)

      Hi Carolann. Thank you for your review. I’m glad your experience was fine. Please reach out to us about your pillow if you would like to. Thanks again!

  8. Debra

    Verified reviewVerified review - view originalExternal link

    I bought the queen bed just over 90 days ago. I wake up in the morning and my lower back is in pain. During the night the middle of the bed becomes concave and you feel like your sleeping in a hole. I’m also a side sleeper and as I’ve read in other reviews my arm becomes dead from sleeping on it and painful, I’ve never experienced that before.

    2 out of 2 people found this helpful. Was this review helpful to you?
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  9. Rick

    Verified reviewVerified review - view originalExternal link

    I got this pillow as part of a mattress purchase. It is comfortable enough, but it is absurdly small. I measure it as 12″x22″, which is about 2/3 the size of a “standard” pillow. The result is that any pillowcase you use will have lots of loose excess fabric flopping around, which I find annoying.
    One star off for the absurd size, and a second off for the ridiculously high price.

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  10. Alisha

    Verified reviewVerified review - view originalExternal link

    This is our second mattress and we are getting really bad back pain with our new mattress. We have had it for 2 months and rotate regularly. My husband weighs 160 and I weigh 110 for reference. I don’t know why this mattress makes our backs hurt so much as the last one didn’t.

    I am happy with the customer service from Organix Bed. They were very helpful and accommodating.

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  11. J A

    Verified reviewVerified review - view originalExternal link

    I was impressed with the comfort factor balance – immediately the notion of soft when it needed to be soft and firm when it needed to be firm was exactly what I had been seeking, with out actually saying it in those terms!! So hurray, now I only needed to test it out long enough to see if it were true in the long term.

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  12. John H.

    Verified reviewVerified review - view originalExternal link

    The bed did not work for me, worse pain in hips and shoulders. I followed all instructions for return, never heard from the company until I filed a dispute with my credit card company. They lied to the company and I had to resubmit the dispute with detailed documentation. Its been 3 weeks since a return was finally initited by Organix Bed and I still have not been scheduled for pick up. Dispute still pending. Do not buy Organix Bed if you have any hesitation! — Organix Bed reply: We have received the bed back and this order has been refunded.

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  13. Sally D.

    Verified reviewVerified review - view originalExternal link

    Gives the support and comfort I needed. Waking up without stabbing pain makes the day so much nicer 🙂

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  14. Steve D.

    Verified reviewVerified review - view originalExternal link

    Ever sense I purchase my mattress I sleep all night without any back pain. sometimes I take a nap just to alleviate my back pain.

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  15. Melvin B.

    Verified reviewVerified review - view originalExternal link

    We love our bed. I can’t wait to get in bed every night!

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  16. Johnny G.

    Verified reviewVerified review - view originalExternal link

    We have had our bed for about three months now. It is the most comfortable bed we have ever owned. We sleep a lot better now.

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  17. TomTitcomb

    Verified reviewVerified review - view originalExternal link

    I realized I had to do something. My pain level is an 8.5 on average 24/7. A lot of time it’s a 9.5 but if I’m lucky it will be a 7 on rare good days.

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  18. Joanna

    Verified reviewVerified review - view originalExternal link

    It is a nice bed and very comfy but I do not think 60 days is enough time for your body to adjust and get use to it before deciding if a softer bed would work better. Some nights I do great and other nights I wake up hurting bad from the bed. As of now it is 50/50. Sometimes I wonder if the softer bed would have been a better choice for me. As of now there are no options without consequences.

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  19. Mike Jorgensen

    Verified reviewVerified review - view originalExternal link

    My wife and I had some issues with our mattress and the customer service staff were prompt and helpful in getting things resolved.

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  20. Wendy

    Verified reviewVerified review - view originalExternal link

    After sleeping on this bed for a month, I’m not sure that my back pain is much better. (There are no other factors in my life for back pain; it is all related to time spent sleeping.) Then we were on vacation for a month and slept in various beds, and I had no back pain! Now back to sleeping on this mattress for a week, and my back is getting unbearable after a night’s sleep. I’m not sure yet how I feel about this bed.

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