Frequently Asked Questions
Organix Bed™ uses patented Gel Matrix® technology
Gel Matrix® technology provides a firm and soft mattress experience simultaneously. Many consumers believe that they must choose between a soft, comfortable mattress and a firm, supportive mattress. Unfortunately, that trade-off was a reality years ago.
Today, Gel Matrix® technology allows consumers to experience the best of both worlds. Gel Matrix® uses a series of gel columns that firmly support and align your spine. Also, to cushion any painful pressure points, the gel columns collapse to provide a comforting softness to any high-pressure areas.
Remember the hype surrounding NASA's memory foam? Believe it or not, memory foam came to the market over 50 years ago. Memory foam mattress technology is outdated. Common complaints about memory foam mattresses include (1) the body sinking into the mattress and not receiving proper support and (2) feeling hot and sweating while laying on the non-breathable material.
Organix Bed™ mattresses address those problems with breathable Gel Matrix® technology and its firm yet collapsible gel column cushioning.
Also, compared to older foam-style mattresses, Organix Bed™ mattresses with Gel Matrix® technology are up to three times firmer and other better pressure point relief.
Adjustable bases and other products
Warranty, Returns, and Exchanges
We offer a 90-day in-home trial period on Organix Bed™ mattresses. We ask that customers try the bed for a minimum of 30 nights before considering a return. It is important to allow sufficient time for your body to adjust to the new sleep surface. All other products sold from Organixbed.com are non-returnable and non-refundable. This is an industry-wide standard since they are sleep products. Click here for more details.
We ask that customers try the bed for a minimum of 30 nights before considering an exchange. It is important to allow sufficient time for your body to adjust to the new sleep surface. If you decide you would like an exchange, we will pay to ship the mattress back. However, you are responsible to pay for the upgrade (if applicable), as well as the shipping cost of your replacement mattress. All other products sold from Organixbed.com are non-exchangeable. This is an industry-wide standard since they are sleep products. Click here for more details.