Frequently asked questions

We offer a 90-day in-home trial period on Organix Bed^™ mattresses. We ask that customers try the bed for a minimum of 30 nights before considering a return. It is important to allow sufficient time for your body to adjust to the new sleep surface. All other products sold from Organixbed.com are non-returnable and non-refundable. This is an industry-wide standard since they are sleep products. Click here for more details.

We ask that customers try the bed for a minimum of 30 nights before considering an exchange. It is important to allow sufficient time for your body to adjust to the new sleep surface. If you decide you would like an exchange, we will pay to ship the mattress back. However, you are responsible to pay for the upgrade (if applicable), as well as the shipping cost of your replacement mattress. All other products sold from Organixbed.com are non-exchangeable. This is an industry-wide standard since they are sleep products. Click here for more details.